For more than 40 years, we’ve kept financial clients focused on their core competencies to achieve their business goals. Our financial document management solutions can:
- Improve mailroom turnaround time
- Simplify human relations processes
- Upgrade IT platforms
- Drive revenue streams.
The benefits to you:
- Increased data security
- Enhanced regulatory compliance
- Better file availability
- Improved customer satisfaction and retention
Among our advanced imaging, file storage and on-demand retrieval capabilities are:
- Auto Finance – origination, underwriting, booking, auditing and reporting
- Check Photo Retrieval – scan, store, retrieve data and images on-demand
- Credit Applications – mailroom, data capture and fraud detection
- Credit Card Customer Care – activations, service, sales and collections
- Consumer Loans – initiations and servicing
- Datasurance – storage, preservation, retrieval, business continuity and destruction
- Mortgage Loan – initiation, post-close audit and servicing
- Signature Card – image and data capture.
We offer systems and business processing solutions to meet wide-ranging consumer lending and collections needs. Whether your needs are global or local, we’ll help your firm improve performance and save costs.
System Solutions: Application Service/Application Management. We’re a leading application service provider (ASP) for consumer loan servicing and collections systems. We offer Software as a Service (SaaS), as well as a full range of application management services (AMS).
Business Process Outsourcing (BPO) and Document Management Solutions. With more than $200 billion in assets under management, we excel at helping financial services firms:
- Streamline back-office processes
- Optimize customer service capabilities
- Reduce paper burdens
- Improve security
- Maximize process efficiency.
From credit application processing to customer care, many areas of inefficiencies can harm your bottom line. We have proven success helping credit card issuers to:
- Evaluate their current state
- Adopt new processes and technologies
- Dramatically improve business operations.
Need a mortgage imaging leader? We have over 1,300 team members devoted to providing mortgage document imaging services. We process documents for five of the top 10 mortgage companies in the U.S.
Offering fully diversified, end-to-end mortgage services, we deliver BPO services that support:
- Data capture
- Exception processing
- Stored Information Retrieval (SIR) ACS proprietary image repository
- File room management
- Integration with disparate application and imaging systems
- FileNET (system hosting, software reseller)
- Integrated workflow
- Mailroom
- Data conversion (image to image, media to media)
- Post-processing
- Scanning and imaging
- Document review application
- Tax servicing text extraction
- Offshore services
- Image delivery to investors
- Distributed capture (remote scanning capability for branches and correspondents)
- Inbound fax (index images and commit to image repository).
Overview: Mortgage Services
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e-mail to colleagueWe offer mutual fund companies out-of-the-box, customizable Software as a Service (SaaS) solutions to optimize operational performance. Used together or individually, these solutions help you gain a competitive edge and increase your potential for asset acquisition.
Our suite of solutions includes:
- Broker/Dealer Solution
- CRM Solutions (including Broker/Dealer CRM and Institutional CRM)
- Fund Monitoring System
- Mobile Solution
- Business Intelligence
- Pre-escheatment Location.
Using our mutual fund services, you can:
- Improve sales reporting
- Boost CRM
- Stay on top of compliance reporting
- Achieve new levels of data consolidation and reconciliation.
Overview: Financial and Securities Solutions Suite
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e-mail to colleagueFor more than three decades, we’ve provided student loan management services and superior customer support to lenders and secondary markets.
The fact is, we’re the only student loan servicing provider focused exclusively on loan origination and servicing. We offer fully integrated, self-service Web access to lenders and Financial Aid Administrators (FAAs) – as well as to student and parent borrowers at all phases of the loan process, from origination through repayment.
Using our cutting-edge systems and services, borrowers can conduct real-time transactions such as:
- Applying for a loan
- Applying for a deferment or forbearance
- Accessing tax information
- Making payments.
Plus, FAAs and lenders can:
- Access and input information
- Post transactions
- Make updates in real time.