Human Resource Services

We offer total Compensation management, including planning, administration and delivery. We employ proprietary technologies for automatic escalation and tracking for voluntary compensation transactions. This enables both you and your employees to realize the total value of compensation policies.

A pioneer in Learning Management, we’re dedicated to providing thought leadership, best practices and emerging trends. Among them: HR strategy, change readiness and implementation support, and talent management.

Our areas of expertise include:

• Learning Strategy
• Health and Welfare Consulting
• Retirement Program Consulting
• Actuarial Services
• Policy and Legal Compliance Consulting
• Workforce Development Consulting
• Compensation Consulting.

We’re well-versed in complex retirement plans. So we can be especially helpful managing the constant regulatory and employer changes to Defined Benefit plans.

Let us provide management and administration support for your traditional Defined Benefit retirement plans. Our services include:

• Qualified and non-qualified plan support and accounting
• Data management
• Event and transaction processing
• Employee servicing
• Compliance
• Retiree support and communication.

With Defined Contribution processing, you can help employees ensure future financial security. While we don’t manage investment portfolios, we do support a wide range of investment choices. Count on us for services such as:

• Recordkeeping
• Employee servicing
• Transaction processing
• Plan compliance.

Find it difficult to match available talent to your business requirements? To ensure your company has the right people with the right skills at the right time, turn to ACS. We can:

• Provide workforce planning
• Monitor employee progress through performance evaluations and summary reporting
• Identify organizational needs to maximize employee development
• Provide positive results to your business.

We can provide Tier 2 employee support for payroll, retirement services, and policy and benefit questions. We also offer user assistance for ESS and MSS functions through our contact centers. Plus, our end-to-end solution gives employees a single point of contact to access via phone, Web or automated voice response.

Interviewing and hiring a new employee in another town? Transferring an employee halfway around the world? We can help. Our global mobility framework includes coordination of services and tools to transition into a new job. With nearly 60 consultants in each region of the globe, we can handle new employee relocations with minimal effort.

Health and Welfare benefits are now a standard part of employing a workforce. Our customized administration supports complex plan designs and multiple eligibility groups. It delivers services that can:

• Control costs
• Provide timely and accurate employee enrollment information
• Improve ongoing administration efficiencies
• Empower and educate your employees to make better enrollment decisions.

Count on us to provide your employees with information and answers to frequently asked policy and procedure questions. Move away from an HR-supported organization in which HR merely performs clerical data management. Our system, which supports major ERP platforms, delivers maximum results with minimum disruption.

People are your most valuable investment. Increase the value of your employees – and your business. Call on us to deploy effective, efficient and performance-based learning services and solutions.

We’re one of very few companies offering learning services in a flexible, scalable model. Our comprehensive outsourcing services bring proven methodologies, processes, tools and transformational expertise to your organization.

Our global experience in managing HR processes makes us the ideal choice for providing your organization’s payroll. Our services include:

• Domestic and international payroll processing
• Time and attendance processing
• Employee data maintenance
• Employee inquiry
• Pay calculation
• Payroll payment production and distribution
• Deduction remittance
• Tax payment and filing
• Wage attachments
• General payroll accounting.

Through our Performance Management process, your management team evaluates all employees to determine strong points, weaknesses and areas of improvement. We work with you to:

• Define each employee’s characteristics that match up with your organization’s business goals
• Produce summary reports to show cascading goals throughout the organization
• Enable a two-way process that ensures flexibility, accuracy and efficiency.

For staffing and recruiting in today’s business environment, timely processing is key. Competition for qualified talent is extreme, and prompt action can result in the first opportunity to hire.

Our HRIS system can instantly and accurately assemble all pertinent information for a position posting. Using online functionality and a proprietary toolset, we’ll accelerate every element of your staffing and recruiting process.