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Connie Harvey

Improving Health Insurance Transaction Processing, Customer Service and Cost Recovery

Connie Harvey

Connie Harvey is Executive Vice President and Group President of the ACS Healthcare, Finance and Insurance lines of business for commercial operations.

Previously, she served as managing director of the company’s Healthcare Payer and Insurance Services line of business, leading business development, technology development and client relationships.

Harvey has focused on various initiatives to improve operational performances for better serving customers and diversifying the service offering. While managing director of the Healthcare Payer and Insurance delivery unit, Harvey nearly tripled its annual revenue in five years. As a result of her focus on quality, this business’s customers now report the highest satisfaction levels in company history.

She graduated with distinction from Iowa State University with a BS in Industrial Engineering.

Healthcare Payer and Insurance Solutions

Harvey offers a unique perspective on business strategies that focus on financial performance, operations improvement, technology deployment, ongoing support and education, and resource allocation. She can provide expert insights into:

  • Transactional efficiencies – claims, membership/billing and provider maintenance/eligibility
  • Customer care savings – consumer engagement with clinical and consultative expertise
  • Cost recovery, audit and avoidance – identify, track and litigate.

Download bio (PDF)

To arrange to discuss the latest trends with Harvey or to set up an interview, please contact:

Chris Gilligan

Manager
Corporate Communications

859-389-2412
chris.gilligan@acs-inc.com