Tom Blodgett is chief operating officer of ACS’ commercial operations, a position to which he was promoted in 2009. The commercial business segment represents $4.3 billion in annual revenue and includes ACS’ Business Process Solutions, Healthcare, Finance and Insurance, Information Technology Outsourcing, Finance and Accounting, Education and Financial Services and Human Capital Management lines of business.

Previously, Blodgett was Executive Vice President and Group President of the Business Process Solutions delivery unit for ACS, growing this business from $50 million to over $1 billion in annual revenue in ten years.

With 20 years of senior management expertise in business process outsourcing (BPO) Blodgett is a BPO pioneer. In 1985, his family founded Unibase, a data entry company acquired by ACS in 1996.  The acquisition expanded ACS’ capabilities in the BPO services market and created a service segment dedicated to delivering business process solutions.

Also instrumental in developing ACS’ Operational Excellence model, a key company differentiator, Blodgett provides clear leadership in the areas of customer satisfaction and competitive distinction.  He was an early proponent of ACS’ global outsourcing strategy, having opened the Company’s first offshore location in Monterrey, Mexico, in 1995.

Since acquiring that office, Blodgett has led the charge for ACS’ global expansion that now supports client operations in more than 100 countries and has given ACS the position of industry leader in the global market.

An integral part of his approach to growth, Blodgett brings leadership to ACS’ acquisition strategy and has successfully acquired and integrated 13 companies into his line of business during his tenure with ACS.

Blodgett brings a unique perspective to his leadership role.  He balances the structure and rigor of an effective operational organization with the aggressive, creative requirements of successful sales and marketing.