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 Global Learning
ACS is a leading provider of end-to-end learning solutions that deliver business value. We help companies harness the power of learning to execute business strategies, drive performance and achieve growth. Blending proven best practices with learning content, technology and services, ACS designs, develops and delivers learning solutions that reduce costs, accelerate speed to profit and improve people effectiveness.
HR Information Systems and Employee Portal
We offer a complete set of Web-based tools, including employee and manager self-service portals with workflow and approval capabilities; benefits enrollment; claims and eligibility status; and policy and procedures information. All information is linked to an employee portal that provides user-specific data related to geography, role, and organization. This offering is built on an open architecture that leverages our clients’ existing technology. ACS has experience with most major ERP providers, including SAP, Oracle, PeopleSoft, J.D. Edwards, and Lawson. In addition, we host clients’ infrastructure at data centers around the globe, while providing a utility-based pricing model for scalability.
Core Process Redesign
Our Six-Sigma-based process redesign model identifies opportunities to gain efficiencies in HR services. ACS manages projects to implement approved process redesign and tracks updates in data protection/privacy laws and procedures.
Benefits Administration
ACS provides an integrated end-to-end benefits solution. ACS production facilities in the USA, India, and Malaysia provide healthcare claim administration; membership and enrollments; severance, COBRA, and HIPAA notification and administration; and health and welfare claims processing. ACS can work with a client’s existing providers or leverage our extensive network of health and welfare partners to reduce costs and improve performance.
Payroll
ACS services include payroll, time and attendance reporting, employee data maintenance, employee inquiry and response, pay calculation, payroll payment production and distribution, deduction remittances, payroll tax payments and filings, wage attachments, miscellaneous payments, and payroll accounting.
Staffing
Our staffing services include requisition and candidate management, internal placement, resume management, and new employee orientation.
Compensation
ACS provides enabling systems and services for the administration of numerous plans, including:
 Salary and commission
Stock purchases
Stock options
Merit
Pension and 401(k)
Performance Management
Our tools and services support performance management, assessment and appraisal, continuity planning/succession, and executive development. Additionally, administration and reporting functions are linked through a Web-based tool and integrated with payroll and compensation services.
Employee Assistance Program (EAP)
We offer an integrated model for employee relation service delivery. By unifying EAP services with mental health, chemical dependency, occupational health benefits, and compliance functions, we proactively help clients mitigate hurdles to productivity and revenue.
Selection and Assessment
ACS’ team of doctorate-level industrial psychologists enables selection of quality staffing-related placements, talent development and retention, organizational effectiveness, and applied research and data analysis.
Relocation
We feature global relocation program management, including assistance with pre-departure, the relocation itself, and on-going assignment. Other relocation services include repatriation, expatriate security and crisis management, expatriate expense and payroll management, expatriate tax assistance, and home sale/purchase program management.
Employee Service Center
ACS provides full-service employee call and transaction center services. These services include answering employee calls regarding payroll inquiries, educational assistance, organizational/personnel records changes, eLearning help desk, and benefits cost inquiries; data management services, such as SAP support, legal, file management, or immigration support; HR transactions, such as banking information/direct deposits, education assistance processing, education data updates, job/salary changes, leaves of absence/reinstatement, and performance evaluations; and training transactions, including on-line/Web-based training, technical support, roster reconciliation, and course creation/validation.
Consulting
Buck Consultants, An ACS Company, is one of the world's leading human resource and benefits consulting firms, with more than 2,000 professionals in 15 countries. Buck consults in the areas of communication, compensation, health and welfare, human resource management, and retirement. The firm's consultants design, build, and operate customized, real-world solutions to today's human resource challenges.
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