Budget cuts. Staffing shortages. Increased enrollment. Demand for new technology and improved student services. Sound familiar? These issues can burden your staff.
Let us help. We deliver superior Student A/R Management, with services that include:
- A borrower contact center
- Phone- or Web-based payments
- Student loan consolidation processing
- Collection services
- Reporting to NSLDS and credit bureaus.
When you’re already challenged to provide more offerings and quality service with fewer resources, how do you offer superior financial aid services?
We can help. Count on us for:
- Student financial aid counseling
- Online self-service tools
- Application processing
- Disbursement of funds
- And more.
Student enrollment outpacing your in-house resources? That can hamper your ability to manage the enrollment process.
From handling outbound and inbound calls to managing appointment scheduling, we can take on many administrative burdens. Let us tailor Student Enrollment Services to meet your unique requirements. The results:
- Better student service and responsiveness
- Reduced staffing and infrastructure costs
- Improved revenue
- Enhanced financial aid cash flow for your institution
Tax relief legislation has placed administrative and reporting requirements on institutions that were already stressed by budget pressures and limited resources. We understand. And we offer an array of services to help, including:
- Data collection and transmission
- Data management and reporting
- 1098-T fulfillment and mailing.
We make the tax credit reporting process simpler, more accessible and convenient for all stakeholders. In fact, we currently help manage nearly two million 1098-T forms each year.
As more students seek loans, paperwork continues to grow. Faced with this tsunami of paper files, college business offices need imaging and document management technology to handle the constant flow of forms and correspondence.
We’re at the forefront of this technology. We process, scan and image correspondence, forms and other records. You can then make these available online, without the need for special software or hardware. The benefits:
- Reduced physical storage space and associated costs
- Improved customer service through easily accessible records
- Increased productivity by reducing time to locate and sort through paper files