The ACS Mission
I. We will be the premier provider of business process outsourcing and information technology services
II. We will design innovative solutions to meet our clients’ business requirements and deliver only the highest quality of service
III. We will marshal talented, committed people and create an environment in which they can grow professionally through
their achievements
ACS, a Xerox company, is a premier provider of diversified business process outsourcing (BPO) and information technology (IT) services and solutions to commercial and government clients worldwide. ACS is recognized as one of the best performing companies. As a FORTUNE 500 company, ACS has proven success delivering strategic value, business results, and operational gains to our clients. At ACS, it’s people, clients, and culture that make the difference.
ACS provides insight, people, technology, and service to achieve the best results. Our service offerings include business process outsourcing, information technology outsourcing, and systems and integration services. We’re the people who make technology work for our clients. ACS delivers a full range of BPO and IT services and end-to-end solutions to the public and private sectors. We support a variety of industries including education, energy, financial, government, healthcare, retail, and transportation.
With Xerox’s acquisition of ACS in February 2010, ACS becomes part of Xerox’s $22 billion global enterprise with 130,000 employees serving our clients in 160 countries.
Here are a few examples of how our solutions have helped clients achieve meaningful results:
Improved international package shipper's turnaround time from 2 weeks to 24 hours, shortened its billing cycles from 20 days to 6 days, and decreased staff from 14,000 to 4,000
Increased a major insurance company's rate of claims processed-to-completion from 30 percent to 70 percent and improved data accuracy to 99 percent
Saved a leading manufacturer more than $35 million annually through reengineered processes, reduced its invoice processing costs by 76 percent, improved cycle time from 3 weeks to 15.2 hours, and boosted field accuracy from 82 percent to 99.5 percent
Delivered 60 percent cost savings to a global automotive manufacturer